Last Updated: 03/12/2025

Welcome to My Clea. By accessing or using our website, services, or purchasing our products, you agree to the following Terms & Conditions.
Please read them carefully, as they outline your rights, responsibilities, and the standards we uphold as a brand committed to integrity, transparency, and conscious beauty.

By using this website, you confirm that you are at least 16 years old and legally able to enter into a binding agreement.

1. Definitions

  • “Website” refers to www.myclea.de
  • “We,” “Us,” “Our” refer to My Clea
  • “User,” “You,” “Your” refer to visitors, customers, or any person interacting with the website
  • “Products” refers to skincare items and any other goods offered

2. Acceptance of Terms

By accessing or using our website, you agree to comply with these Terms & Conditions.
If you do not agree, please discontinue using our website immediately.

We may update these Terms at any time. Changes will be posted on this page with an updated date.

3. Use of the Website

You agree not to use the website for:

  • Any unlawful purpose
  • Attempting to breach security or interfere with the website
  • Sending unauthorized commercial communications
  • Copying content without permission
  • Harassing or harming other users

You also agree to provide accurate information when creating an account, placing an order, or contacting us.

4. Intellectual Property

All content on this website — including text, images, graphics, logos, videos, products, and design — is the exclusive property of My Clea.
You may not copy, reproduce, distribute, or modify any content without written permission.

All trademarks and brand identity elements, including The Art of Intelligent Beauty and Clinical Warmth™, are protected by law.

5. Product Information & Availability

We aim to provide accurate descriptions, ingredients, and pricing.
However:

  • Product colors may vary slightly due to screen settings
  • All products are subject to availability
  • We reserve the right to discontinue or update products at any time

6. Pricing & Payments

All prices are listed in Saudi Riyal.
We may update prices at any time without prior notice.

Payments are processed securely through trusted third-party payment providers.
By submitting payment information, you confirm that you are authorized to use that payment method.

7. Orders & Acceptance

After you place an order, you will receive a confirmation email.
This does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities
  • Correct pricing or technical errors
  • Request additional information to verify identity or payment

If an order is canceled after payment, you will receive a full refund.

8. Shipping & Delivery

Shipping times vary based on location.
Estimated delivery dates are not guaranteed.

We are not responsible for:

  • Delays caused by carriers
  • Customs processes
  • Incorrect addresses provided by the customer

A separate Shipping Policy page can be created upon request.

9. Returns & Refunds

Returns are accepted based on our Refund & Return Policy.
Products must be unused, unopened, and in original condition unless otherwise stated.

Refunds will be processed using the same payment method used during purchase.

10. User Accounts

If you create an account:

  • You are responsible for keeping your password secure
  • You agree not to share your login details
  • You must inform us immediately if you suspect unauthorized access

We may suspend or terminate accounts that violate our policies.

11. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for:

  • Their content
  • Their terms
  • Their privacy practices

We recommend reviewing their policies before interacting with them.

12. Disclaimer of Warranties

The website and products are provided on an “as is” and “as available” basis.

We do not guarantee:

  • That the website will be uninterrupted or error-free
  • That the information is always accurate or complete
  • That results from using our products will be identical for every person

All skincare results vary based on individual skin conditions.

13. Limitation of Liability

To the fullest extent permitted by law, My Clea is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profit, data, or business
  • Allergic reactions or misuse of products
  • Delays, errors, or interruptions caused by third parties

Your sole remedy for dissatisfaction with the website or products is to stop using them.

14. Indemnification

You agree to indemnify and hold My Clea harmless from any claims, damages, or losses arising from:

  • Your use of the website
  • Violation of these Terms
  • Misuse of our products

15. Governing Law

These Terms are governed by the laws of [Saudi Arabia].
Any disputes will be resolved in the courts of [Saudi Arabia].

16. Termination

We may terminate or suspend access to our website at any time, without notice, if you violate these Terms.

17. Contact Us

For questions regarding these Terms & Conditions, please contact:

📧 info@myclea.de
🌐 www.myclea.de

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